iPad and iPhone Remove Virus/Adware Guide
These days, many popup are showing up on the iPhone 6 Safari containing fake adware and virus for iOS 10.3.1. The popup virus message is intended to defraud/ransom ware the users into paying them money. On the other side of the call you’ll be talking to a heavy Indian accent speaker asking for money to remove it. In some rare cases, an Apps can actually contain virus that will steal personal informations (Apple will remove these app from store). You can get important personal information stolen, your device might get unauthorized access. If your iDevice(iPhone SE,iPhone 6, iPad Air 2, iPhone 7 plus) is not jail-broken you shouldn’t be getting any virus. So, the question is how can you delete these fake iPhone popup virus or Ad-ware messages from Safari browser?
Example: Whenever you get a message like this on your iPhone 7 Plus, they would ask you to call the phone number asking for payment and credit card information to fix the virus. They would pretend to be working from Apple Support (Most of the time, you would be speaking to a heavy Indian accent speaker) – +1-844-823-6760 Call Apple Tech Support Immediately for assistance – popup auto call. That will forward you to a scam, asking for payment.
Warning!! iOS Crash Report
Due to a third party application in your phone, iOS crashed.
Contact Support for an immediate fix
+1-877-908-2105 (Toll Free) immediately.
Extra example of safari adware phone number
+1-877-514-9649 (Toll Free)
Step #1 To Removing Popup Virus on iPhone 7 Plus
To start the removal of the adware/virus, the very first thing you need to do is to go to the Safari Settings on iPhone:
- Clear the Safari Histroy (this will remove the webpage history that you had visit – Password and other datas will be remove too)
- Clear the Cookie
If done correctly, the Website Data in Safari should be deleted. You should be able to open Safari without any popup or Error messages.
Believe it or not, most of the popup related fake virus get resolved by just following these simple step above. If you call the phone number, they would be asking for money or personal information(Such as Credit Card). If they are asking for credit card payment, 100% of the time they are trying to scam you.
Please post a comment below with the website and phone number below, so other users know it is a scam. The list below are some site of fake Adware URL Site. (If your iPhone 7 Plus or iPad Air 2 is not Jailbreak, it is very hard to get a virus make sure no Chinese Character looking App is installed)
Watch this videos, if the virus popup message is still on Safari iPhone 7
Method #2 Resetting settings on iPhone 7 Plus
If clearing Safari didn’t delete the virus, you would have to reset your iPhone 7 or iPad. To reset the iPhone 7/iPad Air completely goto Settings -> General ->Reset. By pressing reset, you’ll get a warning “Erase All Content and Settings,”so just before resetting the iPhone 7 it would be best to backup data and other informations on iCloud/iTune first. Making a backup on the computer just to be on the safe side, so that you can always revert back.
Fake iPad Pro/iPhone 7 Virus Pop-up Message Examples (some will have fake pop-up with FBI warning)
Another Example of a iPhone Virus Removal Popup
Warning! Virus alert detected on your iPhone. Press ‘OK’ to scan
Attention: iPhone User
Your battery could be draining fast due to an error.
Click “OK” to download the battery Doctor From the App Store to fix it
You don’t Have enough battery to run Safari Mode
Congratulation! You have been awarded(1) Free app game for your Apple iPhone
This Update is required in order to continue
Due to suspicious activities detected
If the Problem still Persist
If the problem still continue, you will have to figure out what Apps have you recently installed. Sometimes the malware is included in the Apps that are not from an established or well rated App developer. If you remove or uninstall those recent Apps, the malware and virus problems might get fixed. (Most of the time Apple would remove malware or virus Apps from iTunes store)
Some Fake Phone Number Examples
Turn on Anti-phishing for Safari
To turn on anti-phishing(Auto block most of the bad site website by Apple) Settings > Safari and turn on Fraudulent Website Warning & Block Pop-Ups. This will help prevent in getting popup on ad-wares most of the time.
Do you have the Latest iOS iOS 10.3.1?
Having the latest version will help improve security and minor bug. So if you can upgrade to the latest iOS 10.3.1 if you have not. Sometimes upgrading can mess up your other setting, but it is worth it for better performances. In this report, by updating to iOS 10.3.1 apple have patches some of the malware and hacking loopholes before.
Hacked Router Fix
Example: “The page has been blocked for your security but you have a penalty for about 60 dollars.”
Note: Adware Medic won’t run on iPhone & iPad; A iPad that haven’t been jailbreaked won’t have malware or virus. Unless the popup & url redirection problem keep appearing, you won’t need to do anything special.
Download & Instruction to Adware Medic is for MAC
Avoid Fake Site that ask you to download:
Site similar to the picture below is a misleading site that trick the users into downloading more adwares/virus. Just copy the URL and paste it in Google search to see if they are legit. If you pay for the adware fix, they would cost about 299 paid to company name like “CLICK4FIX, CLICK4SUPPORT)
Consider taking your iPad to an authorized Apple customer care store and give them as much information as possible. It is always wise to use a premium membership package of antivirus software to keep your device safe from the internet. Avast, Kaspersky and Norton Security these are some of the best anti-virus that can always keep you safe from virus and adware while helping you to remove them.