Updating Protection: How To Reset Security Questions For Apple ID

iPad Help, Tips & Tricks
// January 29, 2014
Apple ID is the key to all Apple services

Have you ever been at a loss to remember the answers to your Apple ID security questions? Believe it or not, it happens. Oftentimes, we pick security questions and answers that seem easy at the time – but may prove too difficult to remember later. Thankfully, you can reset your security questions for your Apple ID in just a few steps.

Step #1: Select the settings icon on your iPad desktop.

To get to your Apple ID, first select settings from the main menu


Step #2: In settings, scroll down until you see the “iTunes & App Store” section on your left. Select it.

In settings, select iTunes and app store to see Apple ID


Step #3: You will see your Apple ID at the top of the page. Select your Apple ID, then you will see a box appear on your screen. It will provide your Apple ID as well as a few additional options: “view Apple ID,” “Sign Out,” “iForgot,” and “Cancel.” Select the “view Apple ID” option in the box.

Select Apple ID, then View Apple ID

You will enter the Apple ID password once


Step #4: After you first log in (provide your iTunes password; your password will remain for a time after you enter it once), Your Account Settings will appear, and you will select the Apple ID once more.  Next, your Apple ID Summary will appear, and beneath it, a section that says “Security Info.” It will read, “To change your security questions and other Apple ID details, visit:


In Apple ID settings, you can see how to change security info

You will select the above URL (which has blue print), and the URL will take you to the official Apple ID page where you can reset your security questions.

Step #5: At the Apple ID site, you will enter your Apple ID and password. If you forget either of these, select the blue statements below the ID and password boxes. Apple will send these to your email address that you’ve provided. Once you enter these, select “sign in.”

My Apple ID screen requires log in before changing security questions


Step #6: At the My Apple ID site, your account info will now appear on the page before you. To change your security settings, select the “Password and Security” option. It should be the second option on the left side of the “My Apple ID” page. Note that this page will also allow you to edit your emails, contact info, addresses, and even your Apple ID should you prefer.

In My Apple ID, change security questions in password and security


Step #7: Here’s the difficult part. You will be prompted to enter your security questions. I know what you’re thinking: “I don’t know my security info, that’s why I’m changing it,” but do not worry: if you don’t know it, you’ll see a blue statement that says, “Forgot your answers? Send reset security info email to,” followed by your email address. Select it, and Apple will send the answers to you. Even if you don’t want to reset your information but want to know it, Apple will help in this regard.

In My Apple ID, request old security answers

Once you enter the information (after checking your email), select “continue.”

Step #8: The next page will bring you to your security settings. To change your security questions, go to the Security Questions section and select new security questions from those provided – along with your own, original answers to those questions.

If you want to save the Apple ID page so that you can get there from your Home screen with one tap, go to the top of the Safari web page and press the “square and upward arrow” icon. You will have the option to “add to home screen.” Select it, and the page will appear as an app icon on your home screen.Copy the Apple ID website to your desktop

You can now click over to the Apple ID page in a matter of seconds, saving you the additional steps as presented above. You may prefer accessing My Apple ID from your desktop, but the settings process is there – should you ever need to fall back on it.

One thought on “Updating Protection: How To Reset Security Questions For Apple ID

  1. Hussein says:

    My ipad is disabled and I can not reset. it show on the screen”iPad is disabled, connect to iTunes”.
    press home to unlock.

    I do not know what to do ?

    my email is: [email protected]

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