iPhone or iPad can’t connect to WiFi – How to fix the problem

iPad Help, Tips & Tricks
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wifi fix

A lot of problems with the Wi-Fi connection appear on the iOS 10 update which, causes slowness and not maintaining a stable internet connection on the iPhone 6. There are only few things you can do on an iPad without an active internet connection, which is why it is essential to make sure you can connect to a stable Wi-Fi network with good speed and stability. Without worrying about breaking suddenly when downloading apps, sending emails and surfing the web. Issues can however occur that may prevent your iPad Air/iPhone 6s from properly connecting to a stable network, all of which can be easily rectified as outlined in the following list of method on fixing Wi-FI for iOS 10.

Is your router turned on or is the connection running?

Check your router and ensure that WiFi is actually turned on. Many modern routers have a switch or button that allows you to enable and disable the WiFi connection.

Check your password

It isn’t difficult to incorrectly type a password, especially if it is a difficult combination of letters, numbers and special characters. Ensure that you are typing in the correct password and you may just find that it is the solution you are looking for.

Check your distance from the router

In order to successfully establish a connection and utilize it, you must be within range of the router. The required range for a WiFi connection varies across different routers, however the standard range is between 150 to 300 feet based on whether you are indoors or outdoors.

Restart your iPad

It is not unusual for technology to become unresponsive (‘to hang’), so restarting the tablet could help reset the internal modem.

Steps on how to restart an iPad:

1) Press and hold the power button for about 3 seconds until a red slider appears on your screen.
2) Swipe the slider to the right, confirming that you would like to restart.
3) After your iPad has completely turned off, press and hold your power button again, waiting until the Apple logo appears on screen.
4) Once your iPad has restarted you can attempt to connect to your WiFi service again.


Reset the iPad’s WiFi connection

You can reset the iPad’s WiFi connection by simply going to Settings > Wi-Fi and sliding the button to OFF, waiting for a few seconds, and switching to ON again.

ipad wifi on/off button

 

Watch this video Walk-through guide on Fixing iPad Won’t Connect Wi-Fi Problems

 

Renew the lease

An iPad saves, or ‘leases’ in this case, the IP address of a network for a certain period of time and sometimes this can cause problems. The IP fortunately can be quickly renewed by clicking the Renew lease button within the networks settings.

Steps on how to renew the lease on an iPad:

1) Go to Settings > Wi-Fi
2) Choose which network you are attempting to connect to and click the blue arrow on the far right of the screen

network ipad screenshot

3) Click on Renew lease and select Renew

ipad renew lease screenshot

 

Forget network

If renewing the lease didn’t help, fully forgetting the network might do the trick. You can do this by going to Settings, then Wi- Fi and clicking on the same blue arrow as described above.

Then your iPad will Forget the network and reconnect to it with fresh settings.

ipad forget network setting

 

Reset network settings & Change Network Name

It also might be a good idea to reset all network settings. It may sound extreme to some, but all that would happen is that all Network information would be cleared off your iPad. Please note that all saved Wi-Fi passwords will be lost!

Steps on how to reset the network settings on your iPad/iPhone 6:

1) Go to Settings
2) Click on General Settings
3) Then go to Reset
4) Click on Reset Network Settings

Some people found changing the network name fixes the Wi-Fi 8.0 problems

ipad reset network settings

 

 

8. Turn off iPad Wi-Fi Network

People found turning off Wi-Fi Network helps in connecting to Wifi more easily. To turn off Wi-Fi Network go to Privacy -> Location Services -> System Settings and look for Wi-Fi Networking and turn it off. This doesn’t turn the Wi-Fi off, this will only turn off the GPS that will determine location.

ipad-air-wifi-network-off-fix

Changing to Custom DNS Settings (8.8.8.8)

Try changing the DNS to 8.8.8.8 which is own by google(which will promise speed & security)
Goto Wi-Fi Setting
ipad-wifi-DNStap on the i Looking button

Change the DNS to 8.8.8.8 or you can look for other secure DNS

iPad-Air-2-Wifi-DNS-Fix

 

Turn on WPS button on router (For Newer Router Model Only)

If your router has a WPS button hold on to it for a couple of seconds. WPS will make it more easy for iPads, smart phone and other device to secure a wireless home network.

wps button

 

Getting Weak iPad Wifi Signal from Router?

Are you experiencing poor and slow WiFi speed that will suddenly cut you off? You have to be right next to the router to even connect to the internet. To fix this problem, you need to change your router’s Wireless Channel or improve the signal with a DIY trick on how to fix Slow Wi-Fi Speed on iPhone/iPad

ipad-wifi-channel-fix-slow-wifi

 

Log into Wifi Router Turn off WMM Power Save

The webpage for router setting is: 192.168.0.1 (yours could be 192.168.1.1 – or look at the back of the modem) or the number it say on the Router Number setting for your iPad – if you never change account/password for router try Account: admin

Password: admin or blank

ipad-ip-router
Note: This fix work for some users only. First log into the router setting and look for Wireless setting. On wireless, look for a setting call WMM Power Save and turn it off. WMM Power Save can be found in advance setting on wireless most the time, it just depend on your router.

wifi-network-WMM-Power-Save

On the next page, we’ll have more tips on fixing the iPad’s Wifi. We’ll have more details on changing router setting to match the iPad signal.

12. Restart your router

If you are still unable to establish a connection it is time to restart your internet router. It is quite possible that the router is failing to transmit a connection over the 2.4Ghz or 5Ghz frequency block. Look for a red button on the router to reset it.  After restarting your router allow it to sit for 1 – 2 minutes before attempting to establish a connection again, this will allow it enough time to restart the WiFi service.

reset router to fix ipad no wifi

Router Wi-Fi Security WEP, WPA, and WPA2

Go to your Wi-Fi setting. In router Wi-Fi Wireless Security setting, look for a dropdown menu and set WPA/WPA2 Personal.

router-setting

 

Firmware Upgrade on Router

If you have reset your router and the internet is still not work, you can try upgrading the router’s firmware to the latest version. To upgrade the router, you will need to google your router brand. For example: TP-Link Archer C7 firmware latest. When you have the latest download, go to 192.168.0.1 or the IP on the back of the router. Look for System tools -> Firmware Upgrade.

ipad-router-firmware-upgrade

 

Buying New dual band Wi-fi Router

If you really want to continue to use the iPad and can’t seem to fix your Wi-Fi, try buying a Dual Band wireless Wi-fi Router. Only use this solution, if your router is pretty old and that you are able to get an internet connection from other routers. Try going to a friend’s house or an Apple store to test the Wi-Fi, so you know that your iPad’s Wi-Fi antenna is not broken. A Wireless “AC Router” will have the best signal because of new technology that run on 5 GHz band.

Is your iPad up to date?

Another common issue that can cause problems is allowing the operating system or firmware on your device to become out of date. Apple regularly releases both small and large updates, all of which are targeted at enhancing your device or rectifying known bugs and software problems. Checking to see if your iPad requires an update is easy and it is even easier to upgrade it if an update is available. But now a lot of people that had updated to iOS 8.0 or iOS 9 is having Wi-Fi problem where they are getting slow speed or being disconnected every 10 to 30 minutes.

a) Firstly, plug your iPad into your computer and start up iTunes, this may take a few moments depending on the speed of your computer.
b) Now navigate to the “Device” section on iTunes and select your device.
c) Once iTunes has loaded the Device Dashboard screen click on “Check for updates”.

You can get new iOS 9.3 update with a cable to iTunes on PC/Mac, allowing you to download and then install the update on your devices. Once this has been completed restart your iPad and attempt to establish a WiFi connection again, which should now be fixed.

Turning off New WiFi Assist feature on iOS 9 on iPhone

The new Wi-Fi Assist is turn on defaulted when you upgrade to iOS 9.2. This feature will turn Wi-Fi to Mobile data when you have a weak internet connection. Try turning this On and Off to see if this is messing up your internet. To do this goto: Settings -> Cellular -> Wi-Fi Assist (scroll to the bottom and turn it off)

Resetting iPhone/iPad Settings to default

Go Tap on Settings -> General -> Reset -> Reset All Settings

This will reset your iPhone to the default setting, it won’t delete photos and other media.

Downloading A Router App: To See Signal

Below are some of the most popular branded Router Apps. Make sure you download the correct App that is same brand as your router. If you don’t know your router brand, look for the label. These app will allow you to test different router setting with your iPhone .

If none of those work, you should check one last time on having the right setting. Like having Airplane Mode off, having Wi-Fi enable, having HTTP Proxy off, having the right password and that other iDevices like iPhone 6 can connect to your internet. Main internet provider like AT&T, Time Warner Cable, CenturyLink, Charter and Verizon would offer the best stable internet connection in the US. If your warranty is still should go check with an Apple Store to see if it’s a hardware problem.

Please leave a comment below if you’re having Wi-Fi problems on iPhone/iPad (by giving details of your problem like if you’re using iOS 10 or 9.3.5) or suggest other solutions below, so other readers will have more methods on fixing their iPhone Wi-fi internet connection.

71 thoughts on “iPhone or iPad can’t connect to WiFi – How to fix the problem

  1. Mike Gangi says:

    Wifi on my IPAD 2 air….sucks always has. I have tried every single thing I could find and still get crappy wifi. Other devices I have, XBOX one android LG V10 my laptop, Amazon firestic all work super. Wifi on my IPAD is the most unreliable connection ever not to mention it keeps eating into my data.

  2. Ann Sutherland says:

    My iPad won’t connect to wifi at work but does at home. Bt says there is nothing wrong with work hub or line

  3. JJ says:

    Brill, thanks for your help

  4. heydanieboy says:

    You’re a lifesaver! I haven’t been able to connect to my hotel wifi for over a week! thank you!!

  5. (глухих) ukraina says:

    Кто знает мастер? У меня iPad 2 приложение ian tv изменени DNS server но логин и пароль регистрация,почему другие например как телевизор smart tv Samsung серый J который его Приложение ian tv настройка сети изменит DNS server пример 217.79.190.156 и подключить работа бесплатно не требую регистрация логин и пароль а iPad 2 не может прямо подключить через wifi не работа.Кто знает мастер??? Помогите пиши)))))))

  6. robert w piaczynski says:

    Absolutely cannot hold wifi on any devices recently updated to ios10. My home wifi provider is Century Link. I’m frustrated beyond belief 4 new Apple products now virtually worthless.

  7. Canada Rox says:

    Anyone know why my Wi-Fi network is grayed out on my iPhone 7?

  8. Manny says:

    Just got my iPhone 7, and i am having trouble getting my Wi-Fi setup. I am getting lots of random disconnect and the wi-fi wont remember the password.

  9. Janet says:

    So my problem with the Wi-Fi in iOS 10 is that, I am getting randomly disconnect more often. So i decided to change my DNS to 8.8.8.8 and the problem seem to be fix.

  10. Ash says:

    I am using a TP LINK routers and wonder is that the reason why I am not being able to get a good internet connect.

  11. Peter Kik says:

    I notice my Wifi messup after updating to ios 9. Found a new feature Wi-Fi Assist and Turned this off. Then I could log in to Wi-Fi network. Try turning Wi-fi assist on and off now and my Wi-Fi is working flawless again.

  12. KHGRflier says:

    As a followup to the above: Received an email from Apple Support today. They have tested my iPad PRO 9.7 and have found it to be working according to their test parameters so they are boxing it back up and shipping it back to me. So now I have a totally useless (for the purposes I bought it for) device. Guess I will have to revert back to using my old iPad 2 that does NOT have this problem and convert the PRO to a boat-anchor. Very disappointed in Apple for letting a new product out the door that doesn’t work correctly, and then not being able to figure out what went wrong with their new design and engineer a fix for it. Will NOT be wasting any more money on new Apple products in the future.

  13. KHGRflier says:

    iPad PRO 9.7 will connect to wi-fi router and stay connected, until I try to download updates to my flight planning software. Then it loses the wi-fi connection. It can still see and recognize the router, but will not automatically reconnect. When I manually reconnect, it does not remember the password. Then it forces me to enter and re-enter the password at least 6 times before it will accept it and reconnect. I have another iPad 2 and iPhone 6 running the same flight planning software and doing the same downloads with no issues using the same router. And I have no connectivity issues with another android phone and HP Chromebook on the same router. I have reloaded IOS via iTunes to make sure I have all the latest “fixes”, and have tried all the other recommendations listed here and on other support sites (reset network, reset all, delete the wi-fi account and re-add it, renew lease, etc.) but nothing fixes the problem. I sent the unit to Apple for repair and they have it now, but just received an email from them saying that they can’t duplicate the problem. I have read posts on other sites were people with the same problem had their unit sent back and were told by Apple that the problem must with their router or internet provider, but I can verify that is not the issue since I am downloading the exact same updates with another iPad and an iPhone over the same wi-fi connection with no loss of connectivity or issues with either unit ever “forgetting” the router’s password.

  14. Kevin says:

    have a cisco wireless router for a control system at work. 3 different version ipads will not connect to the router but pcs will connect. If I take the same router and ipads home, away from office, the connection is immediate.

  15. Kathryn Keedy says:

    My iPhone 6 has been connecting to wifi fine at home and at hotels. Until today. Now all my other devices will connect to the hotel wifi with no problems. But my phone doesn’t detect any wifi networks unless I am standing near where the router is downstairs. I’ve tried system reboot, reset network settings, and
    reset all settings, but nothing works. Help!!

  16. Akeredolu Godfre says:

    my ipad air 2 wont connct to a wifi exept i drw close to the wifi like hold the wifi and d ipad y pls

  17. Akeredolu Godfre says:

    if am far frm the wifi it wont connect exept i drw close to it very wel y pls

  18. Lily says:

    Suddenly this evening my air ipad is no more connecting to wi-fi. Tried everything on this list including resetting network settings and then all settings but that didn’t help. Connected to my laptop and accessed device vie i-tunes to check for updates and ipad is up-to-date. I don’t know what to do!

  19. Michael says:

    Thank you so much. My wife tried getting on with ATT support, who rebooted out network (our printer wasn’t connecting, either), but then after a few attempts at re-booting the iPad, nothing. Until I read your post here, and learned how to renew the lease. Who would have thought??? It worked!!! Thank you very much again, from both of us.

  20. angelina says:

    thank you for the information…but my problem is…my wifi cannot slide to turn it on..please help me…thanks

  21. Susan Malotte says:

    Thank you! I was having trouble hooking my ipad to wifi and one simple little suggestion helped me out! Thanks again!

  22. Leonardo says:

    I just discovered that if you have private browsing on it won’t connect to public/open wifi

  23. steve says:

    I had a couple of Ipads that were not connecting while other devices were. Tried everything else but was at a loss. I added a second connection on the router and they could connect under that but still would not connect under the main SSID. Other devices were all working on both.
    For some unrelated reason I decided to turn off Notifications on all the Kids apps on one of the ipads and it connected to the primary SSID on my first subsequent attempt. I turned the app notifications off on the other Ipad as well and it also worked. I figure that some of the notifications may have caused a security issue with my main SSID? Not Sure but if you are having issues then it may work for you.
    Note I left Notifications on for Messages, Mail, Facetime and Skype.

  24. Jed says:

    Everyone try restarting your WiFi, then if that doesn’t work; reset your iPad settings (but make sure to backup important things first).

  25. ivwshane says:

    My ipad doesn’t even see any WiFi networks! I’ve done a full reset, a network reset, a restore, a reboot, turning off and on air plane mode and I still get nothing.

  26. Jamie says:

    I am having same problem with incorrect password. I know it’s correct. I even changed router password and still won’t let me connect I went to Verizon and it connected fine there is have tried everything suggested and nothing works. Help!!!!!

  27. Debbie says:

    Thanks very much. Finally, having tried all the later options , I re read number 4 and I’m back in contact
    Thanks very much

  28. Sadie says:

    My IPad never works on my home Wi-Fi. It is bizarre because it works on nearly all other Wi-Fis. I just fixed it with one of these tips last week, but when I tried to use it this morning, it didn’t work.

    I had downloaded the network update previously but I deleted it; which didn’t help fix it. I tried everything on this list but it is not working at all. This is driving me crazy so please help.

  29. JJ Nicolson,. says:

    I am unable to connect on my Ipad Wi Fi. Wi Fi switched on but not connected. Any help would be greatly appreciated.

  30. McEric says:

    Earnestine’s suggestions worked for me! Thanks

  31. Victoria Harvey says:

    iPad is not connecting to home wi-fi. Used personal hotspot from iPhone but it then lost connection so think there is an external problem with wi-fi.

  32. Ashley says:

    I have the same problem as Tony…updated iPad Air and it drops wifi connection. I tried all of the things above with no luck. Can anyone help?

  33. Joey says:

    Was able to fix my Wi-Fi after calling my internet provider Charter. Before calling them my internet was really slow and unstable.

  34. Tony says:

    I upgraded my iPad 4 to ios 9.2 and instantly my iPad ceased connecting to the internet. it works on my 3G sim and a hotspot from other devices. I can see my network but it fails to connect, incorrect password, but it is correct. the problem is, I cannot forget my network because I am not connected. Anyone got any advice. The ipad is clearly OK but I am in desperation considering buying a new router but there are 5 other devices in the house all running OK. tried everything, now upgraded to ios 9.2.1, been through the router settings with Belkin online, tried all the resets……

  35. Brenda Cavaness says:

    We have trouble with every ipad in the house connecting to wifi, even the pro and apple phones. It is so frustrating. I have reset every option on this page to no avail.Microsoft computers will connect just fine! My router is new, I bought another one at the suggestion of my internet company, and that did not help either The routher is 15 feet from me. I don’t know. There has to be a answer to this problem.

  36. Glenn says:

    I cannot join wi-fi with my iPad.

  37. Rose says:

    my ipad works at my sons house but not at mine??????????????does the wi-fi password have to be typed into the ipad

  38. Steve Harrison says:

    Suggestion number 8 worked for me straight away. Thanks.

  39. nearbeat says:

    This problem has gotten worse and worse with my iPad Air1, now I can no longer turn wi-on at all. Have followed every guide previously and nothing solved it. Where are Apple on this one.

  40. Kathleen says:

    Update:Joy was short lived! The problem with the iPad Air 2 is back! I cannot access the internet. I guess it’s Apple time….

  41. Kathleen says:

    Thank You!! Thank You!! I own a brand new (less than a week old) iPad Air 2 64gb WiFi plus cellular. It connected great to my home network and server. When attempting to connect to the Internet away from home it recognized and connected to the local/public router but Safari would not connect to the server. I had tried everything using my phone and mini iPad (good thing I had them with me) as a search to the problem…to no avail. Then I happened upon your site and tried a few of the tips suggested. Finally…#9 solved the problem!! Thank you again. I’m not pulling any more of my hair out along with not sleeping!!

  42. georgia says:

    Had the same problem, in my case the login page would no appear so I could not enter the password. I tried everything in the list and nothing worked. Finally I reset the network settings a second time and turned the ipad on and off and that seemed to work.

  43. Mariela says:

    I am having the same problem and have not been able to fix it.

  44. rebecca says:

    Issue: My home network is dual band N Hawking router. No password needed, its open.
    My ipad finds the router, but insists on a password. How do I get logged on with out a password being required?

  45. eva arriba says:

    .well lastly i tried to update but you see i cant do it because i need internet wifi to do .isnt it that’s my problem. please help
    thank you

  46. John M says:

    As an experienced network engineer in the world of Cisco and Microsoft I’ve never seen as bad a situation as I am experiencing with 2 errant iPads. I have corporate network I support + a wireless network, yet 4 laptops / 2 desktops connect to the access point as does an individual iPhone 6 plus (via WIFI). However 2 iPad 4’s will not connect no matter what i attempt to do.. Extremely frustrating. & its not like I am lost on DNS / Ip address settings either as everything else can connect! Its just dreadful software!

    I have attempted all of the above suggestions too. Perhaps Apple should make better software?

  47. m says:

    done all of this and still doesn’t work!!!!!

  48. kate kilcoyne says:

    Couldnt connect to wifi, even though it looked like I had. could not receive mail or get on twitter or facebook. Tried all of the above solutions and hey presto,,,, I’m in. Not sure which of them worked but I am back in business. thank you so much

  49. Blaser says:

    Solution :
    After trying all of the above and not working just add manually the settings for TCP/IP as Ip address, Subnet mask, router address and DNS and it will work like magic.
    Enjoy your Ipad

  50. JC says:

    question?
    I too am at the airport and my iPad will not connect and I get a prompt to “check system date”. My date is set correctly. Not sure what it means?
    Thanks

  51. ram says:

    Amazingly worked. thanks, felt my iPhone was useless without an internet connection. Had to used data from Verizon just to surf the web, which was expensive.

  52. Earnestine says:

    I had the same problem. I figured this out myself and it worked. Go to settings, turn off the wifi, then disconnect or turn off router for about 20-30 seconds.connect or turn router wifi box back on. Then go back to IPad settings and turn wifi back on. Then try to connect again, by putting password in. it should connect.

  53. Patti says:

    Tried all the so-called fixes and still “not Connected” to WiFi. I get as far as: Enter pass word, it then says: incorrect pass word. I don’t think it’s an update problem as I am at 8.4
    anyone have any ideas on what else I can try?

  54. Amy says:

    I having the same problem here. I tried to do all the tips above but nothing happens. My mom even tried to renew the model of the router but still my Ipad2 can’t detect wifi yet some other devices here at our home can use it. What should I do now? It can’t even connect to other wifi outside our home. WAAAAAA T.T

  55. T says:

    I have check and double checked my wifi password and its correct but when I enter the password on the Ipad it continues to inform me I have entered the incorrect password. the same password works on my other child’s ipad. What is going on? this problem happens since we updated the new ISO software. How do I fix this?

  56. Steve says:

    Before we went on holiday ipad was fine, came back home just keeps saying incorrect password. Took it to work links straight up with wifi. Bring it home just keeps saying incorrect password. Have tried everything above nothing works. Any other suggestions other than stamping on it in frustration

  57. LARRY says:

    Thanks.. a simple fix but one I had never run across… ‘RENEW LEASE’. The ‘spinner’ stopped and my iPad reconnected to my router.

  58. Simon says:

    Earlier I had problem with iPad n gave to service centre .,they replaced it n after one month I couldn’t ever connect to WiFi.it always says” unable to join the network”.in parallel my Android phones r working .all others r working.I hv chk with so many networks..still can’t connect.I went to shop,they say ur iPad can find networks so ur Networking bud inside is ok.I did all resettings many times.I lost all data still……this junk doent work.I think…the apple simply don’t give new iPad they repair n pass on somebody else iPad to somebody else…I need my.working iPad back..n now my warranty is expired . Apple loser….sucks…..

  59. Jewellz says:

    I canny turn my wifi on. The bottom to turn the wifi in is grey, when I click on it it does nothing.

  60. betty mitchell says:

    thanks info worked back on line with my iPad. Good thing didn’t need to change my internet provider Time Warner Cable. My problem started when I updated my iPad. Internet was really slow afterward.

  61. Gilani says:

    I got exactly same problem as Diane it happened just as recently as 10hours ago that I cannot connect to internet or wifi anymore. When i tap the wifi network, it connect to wifi for 1-2seconds but then a page pops up with a weird code.

  62. Diane says:

    I might have a suggestion for the frozen iPad. My iPod Touch froze a few years ago and I found a forum which suggested holding the on slider and the circle button at the bottom (must have a name, but I don’t know it) at the same time for about 10 seconds. It worked for me and I bless the person who posted it. How do you guys know all this stuff?

  63. Diane says:

    Thanks for all the useful information above. My iPad 4 (still running on iOS 6 as I can’t face updating) has been connecting to my home wireless with no problem at all for months. Today there is a second of connection and then I’m taken to a blank webpage with Apple code at the top. That’s it. Is this a common problem? Will follow the suggestions to renew the lease (never heard of that) and forget the network. Apple – what with their iCloud that I can’t access, even though it’s my stuff and their wretched updates and their lack of response to my emails – am definitely no longer in love.

  64. Gary H says:

    Hi, I have a TP Link wireless router installed for last 6 months and have succesfully been running my ipad on wifi on the connection since install. Last week my ipad ran very slow so i renewed the lease, no improvement, so then i told the ipad to forget the network… i re-connected it and the ipad asked me for the password from the router – which I had written down when first installed, but my ipad now doesnt recognise this password… I have typed it in correctly and know it is the correct one as I have other devices connected… how do i get my ipad re-connected to it please ?
    Thanks
    Gary

  65. jayne mcdonough says:

    i got a message from apple to rest my ipad mini as i was having trouble connecting with the WiFi, i did exactly as i was told only for it to go to the apple logo were a line appeared the line went black as the setting were changing. then the the logo appeared again and the black line went about a milimetre then froze i cannot do anything at all with it now it is very frustrating and i haven’t had it a year yet.

  66. Steve says:

    I have the exact same problem as Neil, with the added joy that this is a problem that has just recently appeared. Previously, the phone and pad were both able to connect in my study, now I have to sit about 5 metres from the home router for the pad to work.

  67. Janine says:

    Hi, I can connect to WiFi but am not able to access the internet. Tried all fixes above and no luck. Btw my internet provider is AT&T and I can’t seem to get a stable internet connection. Any ideas?

  68. Neil klemek says:

    My Wifi is less than 75 feet from my living room. My iPhone connects easily but the iPad Air frequently loses the connection. When I move the iPad 25-50 feet closer to the Wifi, it connects. Do the iPad’s have less range picking up a Wifi signal than an iPhone? I DO have cellular service on the iPhone but not on the iPad.

  69. David Grachek says:

    This post really helped. Thank you. For fixing my Wi-Fi problem with Comcast.

  70. Ian Hunter says:

    We have the same problem, except that the iPad in question will connect to other wi-fi networks.

  71. Dinah Tomlinson says:

    I cannot connect to my Airport WiFi. I have tried all the resets advised by Apple to no effect. The iPad finds the wifi, but won’t log on – the circle revolves, with no connection. All my other computers and phones connect with no trouble. Does anyone have any suggestions? Many thanks.

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