Can’t Send Emails on iPhone 7 Plus or iPad Air 2 – Troubleshooting Steps
Here are some basic steps to fix your problems with not being able to send emails from your iPhone or iPad device. After the iOS 9.0 or iOs 10.0 update, some people couldn’t send or receive Emails. To fix this problem, you’ll have to get the correct Emails setting or download an Email App from the App store. Some common causes for not being able to send E-mails is having no Wi-Fi, wrong email passwords and wrong settings. In the guide below, we will explode various method in fixing this problem on the iPhone 6s/iPhone 7 Plus.
Turning iPad Air 2/iPhone 7 plus off and Then on again to Restart Device (Most basic)
To turn the iPad Air off, press and hold the Sleep/Wake button until the Apple logo appears, then drag the slider.
Give it a minute to shut down, then press and hold the Sleep/Wake button until the Apple logo appears.
In Settings, turn on other SMTP servers (iPhone 7 & iPad Air)
Add additional information to SMTP servers to Fix Receive/Send Email Problems
|Service Providers||Incoming Server (imap)||Outgoing Server (SMTP)||imap Port||SMTP Port|
|Google G-Mail||imap.gmail.com||smtp.gmail.com||993||Port: 587|
Port for SSL: 465
|Yahoo Mail||imap.mail.yahoo.com||smtp.mail.yahoo.com||993||465 or 587|
|iCloud: Mail server||imap.mail.me.com||smtp.mail.me.com||993||587|
|Outlook(Mircosoft)||imap-mail.outlook.com||smtp-mail.outlook.com||993||587 or 25|
|Hotmail||imap-mail.outlook.com||smtp.live.com||995||587 or 25|
|AOL||imap.aol.com||smtp.aol.com||995||587 or 465|
POP3 Email setting works best if you’re using email on 1 single desktop computer. IMAP E-mail setting is designed to sync for multiple tablets, computers and phones.
Add your email account on iPad Air or iPhone 7 instead of syncing your mail settings from your computer. Start with the primary SMTP server, make sure all the correct information is entered, even the optional information. The optional username and password may be required here if SSL is turned on.
- In iTunes, select iPad Air in the source list on the left, under Devices.
- Select the Info tab.
- If selected, deselect Sync Mail Accounts.
- Click Apply.
- Disconnect iPad Air after it has finished syncing.
- Next select the type of email account and follow the instructions. When you enter your email address, iPad will look up your service provider’s settings for you. If the iPad can’t find your service provider’s settings, you can enter them directly or contact your email service provider for the settings.
Watch this video for video instructions on setting up Gmail Correctly on iPad Air 2
Make Sure Fetch New Data (Push is on) so you get Email Updated on Your iPhone 7 Plus(This would fix not reviving E-mail)
Sometimes, you might have Fetch New Data turn off after updating to the latest iOS 10. When this setting is off, you wouldn’t receive new E-mails for your iPhone 6s. So check did you have the Push function turn off. You can also do Fetching manually or set the timer to fetch Emails every 15 minutes.
To access Fetching New Data
Goto Mail, Contacts, Calendar -> Turn on Push
Make Sure you have a Wi-Fi connection or Cellular Data on
Sometimes the most basic reason that you are not able to send emails is that your Wi-Fi connection is turn off. So make sure you can browse the web/download an app. If you can visit other website with Safari this won’t be the problem.
Re-seting iPad Air/iPhone 7 Setting
Sometimes resetting the settings will fix this problem. Make sure to make a backup on iTunes before you do this. So that you can restore your iPad if anything is wrong.
Goto General -> Reset->Reset All Settings (Make sure is NOT Erase All Content and Settings– this will also delete your apps and other data). If resetting the iPad doesn’t fix the Email problems, it could be your email provider or you’re entering the wrong setting.
This should be the setting “That work for most user if other tips doesnt work out” Credit to Susan
Settings Mail -> Contacts -> Calendars Account:
Follow the link for your account
For INCOMING MAIL SERVER: Enter your current password
OUTGOING MAIL SERVER: Follow the SMTP link to get to those settings
PRIMARY MAIL SERVER: Follow the SMTP link (it will be “on” or “off”)
SERVER: Make sure it is “on” (green)
Under OUTGOING MAIL SERVER: Enter your password
This is the setting, that will work for most iPhone 6/iPhone 7 Plus user.
If None of These Steps Work:
Other Email Tips:
Check if you have the latest iOS version on iPhone 6 s, If you have iOS 8.0 try updating it to iOS 10 to get the latest various fixes on the iOS operation system.
I recommend using a free Gmail account for your iPhone 6, add your other email addresses to the Gmail account, then add the Gmail account to your iPad or iPhone 6. Other Email Provider like Yahoo, outlook and iCloud work just as well, depending on the users preferences.
There are other advantages to doing this, such as, a unified inbox, folders and being able to view email from Safari.