The risk of updating your device using iTunes on Mac or PC is encountering errors. Many iPhone users have run into this strange problem Error 4014 / 4013 which does not allow you to upgrade the latest version of iOS using iTunes or does not allow you to restore your old back up on your device.

There are many hardware issues behind this iTunes error 4014 / 4013. One of them could be the low version of iTunes. It could be because of faulty cable, a faulty port and many others. But do not worry, there is a solution for this problem.

Fixing iTunes Error 4014 / 4013

Before starting the process, always make sure that you have the latest version of iTunes and that your device has enough space to download the new update. Recommended extra space is 1GB or more. Also make sure that your device has enough battery charge.

Here are some solutions on fixing the update error 4014 / 4013.

First solution: Try changing your USB port which connect your device. Also consider changing your USB cable. Your device may be connected to PC or Mac and iTunes recognizes your device, but iTunes think that the cable or port you are using is not that good. This solution worked for many people, but it does not guarantee that it will also work for you. If it worked, then good. If not, jump to next solution.

Second solution: If changing the cables did not help, backing up your phone and go into recovery mode.

Step 1: Connect your device to your Mac or PC and then launch iTunes.

Step 2: Back up your device.

Step 3: Disconnect your device from PC or Mac and close iTunes.

Step 4: Put your device in recovery mode, press and hold Power and Home button for 10 seconds until the screen is blank and release ONLY the power button.

Step 5: Launch iTunes again on your Mac or PC.

Step 6: Connect your device to Mac or PC, your device will show the USB cable and icon of iTunes. Itunes will now detect an iOS in recovery mode.

Step 7: You can now restore your device, but take note that this will erase everything that is why it is important to back up for data first.

iTunes Error Third solution:

When you already have the latest update of iTunes, restart your Mac or PC. Make sure that your PC or Mac is also updated.

Fourth solution:

Delete applications that you do not use or need to free up the space of your device.

If you continue to see error 4005, 4013, or 4014 after restoring your iPhone 6, try contacting Applesupport

List of other iTunes Error code:

iTunes error 47 – trying to restore my iPhone, put iPhone to DFU recovery mode and restore

iTunes error 2003, 2006, 2005  – failed to restore IPSW on iTunes. To fix this, use a genuine Apple cable, sometimes the cheap made in china USB cable doesn’t work.

iTunes Error 3200 – trying to update Firmware

List of Other iTunes Error Help

iTunes Could Not Backup

iTunes Store is unavailable fix