Solutions to Fixing iTunes Error 13 When Updating iPhone or iPad

// June 19, 2016

Whenever restore or upgrade your iPhone, you may encounter some errors like error 13 which do not let you finish the task that you want to be done as soon as possible and yes, that is pretty confusing! Good news is that there is always a solution for every error that you encounter with your device. Now let’s take a look of the 5 easy methods of fixing iPhone Error 13.


Solutions for iTunes Error 13 “Could not be restored. An Unkown Error occurred (13)”

One solution may work for others and may not work for you. You may have to try all the solutions out there and one of them can possibly solve the annoying error.

Solution 1: Get the latest iTunes



Maybe you are using an old version of iTunes which is one of the main reasons for such errors. Simply launch iTunes and check if there is a new update. Download it and wait for it to finish, then you can try to update your iPhone or iPad again.

Solution 2: Change USB Cable and Port

Another reason for errors to occur is the faulty USB cable. If the cable is damaged or loose, then it is really impossible for your device to connect properly to iTunes. If that is not the case, you may try switching from different port to another one and see which port can let you update your device properly.

Solution 3: Restart both your Computer and Mobile Device

By simply restarting your device as well as your computer can reduce the number of errors present and hopefully, it will eradicate error 13. Simply turn your device and computer off and turn it on again.

Solution 4: Update your Antivirus Software

Check your security software if it is up to date. Sometimes it causes some issues if you are not using the latest version of your anti-virus. Check the settings and make sure that you are not blocking iTunes from connecting to Apple servers.

Solution 5: Turn your Antivirus Software Off

If you are using the latest version of security software and it did not solve the problem, simply turn it off and hopefully you’ll be able to update your iPhone and iPad.

These solutions are able to solve the problem of many users. We hope that these solutions can also be of help for you. If the error still persist, just visit the nearest Apple store.

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