How to Fix iTunes Not Syncing with iPhone 7, iPad or iPod Touch After iOS Update

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Even though we can all feel that iOS 10 is going to the path where iTunes will no longer be needed, many of us still need to use iTunes in the meantime in order to sync our iPad, iPhone 7 plus or iPod touch, not only for copying music, media and videos but also for backing up apps and other files. iTunes will normally sync with an iPhone or other iDevices without any problems, but there can be times that iTunes just won’t sync as if the iDevice is not recognized at all.

If you are having the same problem, this guide will show you easy solutions on how to fix iTunes not syncing with iPhone, iPad or iPod Touch. There are many tricks that can solve the syncing issue and you may have to try each of the solutions below to solve the problem.

Solutions to Fix iTunes Not Syncing with iPhone 7, iPad or iPod Touch

Here are the solutions to solve the iTunes not syncing problem:

Solution 1: Get the Latest Version of iTunes

Before you perform other solutions, it is important to ensure that you are running the latest version of iTunes as many errors or problems can arise when using an old version. iTunes’ new updates also solve some of the issues, such as syncing problems.

By default, you will receive a notification when a new version is available to download. To check for the latest version of iTunes, simply visit Apple’s page and update your iTunes. After the installation, try to sync your iDevice. If it’s still not working, continue to the next solution.

Solution 2: Close iTunes and Relaunch

Closing iTunes and opening it again may also do the trick. You can also do a manual sync. If the sync works but your apps, movies and music are not copying to your iDevice, here’s what to do:

  • Under Summary, check if the “Manually manage music and videos” is on or off. If it is already on, simply turn it off and turn it back on. You can now copy songs and videos to your iOS device by dragging the files.
  • Make sure that Sync Movies, Sync Music, Sync Apps are checked and on under Movies, Music, Apps and others. You can also try unchecking the boxes and check them again, then click the Sync

Solution 3: Re-Authorize iTunes 12.4.2.4 and Computer

The Sync button is usually not available or greyed out when syncing fails. It can also happen when you sync your devices but no files are transferred to your iPhone or iPad. When that’s the case, you will have to authorize your computer.

1. Launch iTunes in your computer while your iDevice is attached.

2. Click the Store menu and select Deauthorize This Computer.

3. Click the Store menu again and select Authorize This Computer.

4. Enter your Apple ID and password and click Authorize.

Solution 4: Reboot your iOS Device

Another simple way to fix iTunes not syncing with iOS devices is a simple reboot or restart. To reboot your iDevice, simply press and hold down On/Off button and Home button at the same time for at least ten seconds until the Apple logo appears. This solution is usually applied to many iPhone or iPad related problems such as errors and app crashing.

Wait for your iDevice to restart then try to sync it again.

Solution 5: Using Wireless Syncing on iPhone 7

This is an alternative solution when iTunes does not sync with iPhone, iPad or iPad touch using USB cable. Instead of using a USB cable, you can always sync your devices using Wi-Fi and check if that will work.

1. Under Summary tab in iTunes, check the box next to Sync with this iPad over Wi-Fi.

2. On your iDevice, open Settings app and tap General.

3. Tap iTunes Wi-Fi Sync and tap Sync now.

When performing wireless syncing, make sure that your computer and iOS device are using the same wireless network or else they will not work. If Wi-Fi syncing works but USB syncing does not, it means that the culprit can be your USB Cable.

Solution 6: Use Different USB Cable and Port

When USB port is damaged, there is a chance that problems like iTunes not syncing with iDevices will arise. All you have to do is to use a different USB cable and try a different USB port and see if syncing will work.

Solution 7: Reset & Restore iDevice

If you are still having issues with syncing, you may need to reset and restore your iOS device.

Step 1: Use iCloud or iTunes to create backup of your iPhone 6, iPad or iPod touch.

Step 2: Once your backup is complete, go to Settings and tap General. Select Erase All Content and Settings and return it to factory defaults. This step will delete everything on your iDevice that’s why it is important to make a backup.

Step 3: Restore your iDevice using the backup you made using iCloud or iTunes.

Using iCloud to backup and restore is the simplest method. However, this can be slower compared to iTunes as it needs to transfer all data using the internet connection.

“itunes could not connect to the iphone” because it is locked with a passcode. You must put the passcode on the ipod before it can be used with itunes”

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