iPhone 7 AirPods Randomly Disconnect – Not Connecting & Not Charging

Everything else
// March 3, 2017

We all experienced the feeling of joy and excitement of having these wireless earbuds. Finally, there is no more hassle of untangling the wires every time you keep them in your pocket. But then, your AirPods randomly disconnect during phone calls, not connecting and no sound. When you try to call again, your conversation will start smooth, only to be cut short by disconnected AirPods. Is this issue happening to your right now with Airpods connection failed?

You had probably dismissed the issue when it first happened. However, your AirPods disconnect all the time, and you have realized that, yes, it is indeed a huge problem. But do not worry anymore as you are not the only one who has encountered this issue. There are several iPhone 7 and iPhone 7 Plus users who have been reporting the Apple bug. This article will show you tips on how to fix this problem.

How to Fix: AirPods Randomly Disconnect During Phone Calls

The AirPods randomly disconnect problem seems to have no pattern or apparent reason. It may happen multiple times, and there is no error message about the exact cause. Some users have reported that only one AirPod works and the other one seemed to be having problems. There are also users who indicated that using one AirPod makes the problem occur less than before. So without further ado, here are the solutions to fix AirPods randomly disconnect during phone calls issue.

1. Make sure your AirPods are fully charged so they connect

Unlike the wired earphones where you can just plug it into your device, and it will work right away, AirPods need to be charged for you to use it. Placing it inside the case will automatically charge your AirPods. To check if your AirPods and charging case have enough battery life:

Step 1: Open the lid of the AirPods charging case with the earbuds inside. Place your iPhone 7 or 7 plus next to the case and wait for the battery percentage to appear on your screen.

Step 2: Alternatively, you can ask Siri to check the battery percentage of your AirPods. Simply ask “How’s the battery on my AirPods?”

2. Turn Bluetooth OFF and ON in iPhone Setting

Turning Bluetooth OFF and ON can solve this issue. Simply go to Settings app, tap Bluetooth and toggle it OFF. Wait for at least fifteen seconds before you toggle it back on.

3. Change Microphone Settings

Each AirPods has a microphone, and both earphones work as microphones when taking calls. In the meantime, setting just one AirPod as microphone can help you solve this issue.

Step 1: From Home screen, go to the Settings app and select Bluetooth.

Step 2: Choose your AirPods. Tap the blue circled “i” button next to AirPods.

Step 3: Tap Microphone from the option. By default, it is set to Automatically Switch AirPods which means that both AirPods activate the microphone feature.

Step 4: Change the settings of Microphone to Always Left AirPod or Always Right AirPod. This will set your Microphone to use just the left or right AirPod.

4. Disable Automatic Ear Detection

AirPods randomly disconnect

There is Automatic Ear Detection feature in AirPods, which triggers them when you put the earphones in your ears. They will automatically stop working when you take them off. Many users have resolved the AirPods randomly disconnect during phone calls problem when they disabled this feature.

Step 1: From the home screen, go to Settings app and select Bluetooth.

Step 2: Tap the blue circled “i” button next to the name of your AirPods.

Step 3: Toggle off Automatic Ear Detection.

5. Reset Network Settings

If the solutions above did not work, you might need to reset the network settings of your iPhone 7 or iPhone 7 Plus. To do this, go to Settings app, tap General and select Reset. Tap Reset Network Settings and enter your passcode to confirm.

Doing this method will clear your Wi-Fi and cellular network settings as well as their corresponding passwords.

6. Forget AirPods

This is one of the most common solutions when accessories fail to work.

Step 1: From home screen, open Settings app and select Bluetooth.

Step 2: Tap the blue circled “i” button next to the name of your AirPods.

Step 3: Select Forget this Device and tap again to confirm.

Step 4: Restart your iPhone and pair your AirPods again.

7. Reset AirPods using the AirPod Case

If you are still having problems, you can try to reset your AirPods via charging case. Simply place the earphones inside and close the lid. Wait for at least fifteen seconds before you open the lid. Check the light inside the case and should display white.

8. Change Outputs and Inputs on Mac

On your Mac, open System Preferences and select Sound. Click the Output tab and select AirPods. Then, click the Input tab and select anything except AirPods. This will turn off the AirPods microphone but produces high-quality sound.

That’s it! We hope that these solutions have helped you out in fixing the problem. Share your feedback in the comment section below!

Leave a Reply