iPhone & iPad apps stuck waiting, not downloading

iPad Help, Tips & Tricks

When downloading, updating or syncing apps to an iDevice on an iPhone 6, apps may occasionally get stuck waiting and never finish installing on the iPhone. Even with the latest update on iOS 9.2.1, this error would appear sometimes.

First, give the app enough time to download and make sure it’s actually stuck before proceeding. Most apps download within a few minutes over Wi-Fi but if you are downloading or updating several apps this could take much longer depending on the size of apps and the speed of your internet connection.

Also, if you are downloading or updating apps over Wi-Fi or 3G make sure the problem is not with your data connection before proceeding.

Restarting iOS 9.2.1 iPhone Devices

The easiest way to clear up apps that are stuck waiting is a Restart.

To Restart or Reboot your iPad air, iPhone or iPad touch;

  1. Press an hold the Sleep/Wake button (top right corner) until the red slider appears.
  2. Slide your finger to turn off the device.
  3. Give it a minute to shut down, then press and hold the Sleep/Wake button until the Apple logo appears.

This will sometimes clear up apps that have difficulty installing but if that did not resolve your problem then keep reading.

Video tutorial on fixing Apps stuck on waiting

Download and Sync Apps With iTunes

    1. The next method will require you to plug you device into your computer and open iTunes.

If you were installing a new app that is not on your computer, you should be able to download the app without being charged. Make sure you are signed in with the same account that made the purchase. When you locate the app in the iTunes Store, you should see “install” or “Downloaded” instead of a price. Download the app or apps to iTunes on your computer.

    1. Select your iPad, iPhone or iPod touch under Devices on the left.
    2. Click the Apps tab and check “Sync Apps”.
    3. Select the apps you want to sync in the left-hand column. You can select all apps by clicking on an app checkbox while holding down the Control key on Windows or the Command key on Mac OS X.

  1. Sync to transfer the apps you selected to your device.

Remove and Reinstall Apps from iTune

Hopefully your problem has already been resolved by this point but here’s one more method that should certainly clear up the issue. I have saved this for last since it is the most time consuming. The length of time will depend on the number of apps you sync to the device.

  1. Uncheck “Sync Apps” from the same screen we were using above and sync the device. This will remove all the apps on the device.
  2. After the device has finished syncing check “Sync Apps” again.
  3. Select the apps you want to install and sync the device.

Make sure you’re running the latest iTunes Version. Click on Help and click on Check for Update


Do you have enough space on the iPhone/iPad?

Sometimes your iPhone 6 is out of storage space. When your iPhone is full on storage, you won’t be able to download any more apps. You can fix this by uninstalling apps that you don’t use. Goto General -> Storage and iCloud Usage. As you can see some apps are much bigger in term of size. The bigger they are, the longer it will take depending on your Wi-Fi Speed.

Updating iTunes to the latest


Try downloading other Apps

If the apps you’re downloading is stuck, try downloading other apps to see if it is stuck too. Some apps will download just fine and others will just not download. Download some of the most popular apps like FacebookSnapchatInstagramangry birds, Geometry Dash and Spotify Music to test is it just that app problem.

Resetting iPhone settings

Go Tap on Settings -> General -> Reset -> Reset All Settings

This will reset the default setting for the iPhone, it won’t delete photos and other media.

If the above trick doesn’t work out, try reseting your internet setting.

Tap on Settings > General > Reset > Reset Network Setttings

FAQ to Fix App Stuck/Freeze

What iOS Version are you running? Are you running the latest version 9.2 or an older version? Is the app compatibility with your iOS? Requires iOS 7.0 or later for some apps to be install. Can your app be upgrade to the newest version? Is your Wi-Fi internet working? Are you using cellular data to download the App?

Leave a Comment below, if the problem isn’t fix(Give detail on the Apps/iOS Version(iOS 9.2.1 or iOS 8?)) or the method that fixed your problems.

iPhone & iPad apps stuck waiting, not downloading
3.33 (66.67%) 9 votes

26 thoughts on “iPhone & iPad apps stuck waiting, not downloading

  1. Lacori Mitchell says:

    My games are not downloading

  2. Megan says:

    I have done Everythink to get rid of it but it won’t budge

  3. Rochelle says:

    Done everything same issue

  4. Chuck says:

    Ios 9 broke my phone I can’t download anything

  5. Mary says:

    I cannot open links in eMails. They stopped working for some reason….is there something I can do to remedy this? They used to work great!

  6. Bernadette says:

    My apps are not letting download it says waiting

  7. Bernadette says:

    How do I get my apps to download it says wait

  8. Ue mum says:

    It only lets me click download and about 5 seconds later it dissaperas from my home page / any page

  9. Victor de la Garza says:

    My iPad Air will not update apps. Have re-booted, tried deleting and no results. Does Apple not have a fix for this issue as I see that I am not the only one with. This is an expensive device and for that price I would expect some service.

  10. Mary Rought says:

    My kindle is stuck on installing. It downloaded and read as open but now it doesn’t do anything

  11. joanne ruyle says:

    kindle app stuck on waiting. reboot didn t work

  12. Leonard says:

    Shut IPad off to reboot and the app loaded perfectly!

  13. Brennen says:

    I have tried everything. My app says it’s installing and then am paragraph pops up saying it could not install. re-try. I have retried for some time now and it wont do anything

  14. Benny says:

    My iTunes was stuck so, I just reinstall my iTunes and this seem to fix the problem. Download the latest version iTunes by pressing the Help Button and check for update. After updating my App doesn’t seem to be stuck anymore.

  15. Marc Friman says:

    My Iphone 6 will not install any applications from Itunes.

  16. Nazir says:

    Same problem can’t download nor updates

  17. Blobb says:

    Same here download stuck

  18. Jean Hargis says:

    My list of emails covers half of the email when I open it so that i can’t read it when scrolling through the emails.

  19. Cathy says:

    I have no safari after doing IOS 9 update?

  20. Gilberto says:

    i tried everything and even after 2 days it has downloaded a quater of 100 percent. What to do????????????

  21. iPad Help Joe says:

    check Spotlight(other screen) to see if you’ve misplaced it in a folder, Safari cannot be delete. Also check Settings – General – Restrictions – Safari (as Safari can be disabled there).

  22. Maya says:

    I tried everything and nothing worked my apps still won’t budge !

  23. Anne says:

    The wait issue started when I updated to iOS9.3.1. Nothing fixes this issue on either my iPad 2 or iPhone6S. ?????

  24. kingson says:

    unable to download apps this time or could not ….. my ipad unable to downloaded apps how to download please help my iOS version is 9.2

  25. Alan says:

    I reboot numerous times; sometimes works, sometimes does not

  26. Pearlie gilmer says:

    I purchased coins on 06/11/2016 and iTunes billed my account, however I ever received the coins.

Leave a Reply