Here are some steps to take if you are unable to send emails from your iPad.
Turn iPad off and then on again
To turn the iPad off, press and hold the Sleep/Wake button until the Apple logo appears, then drag the slider.
Give it a minute to shut down, then press and hold the Sleep/Wake button until the Apple logo appears.
In Settings, turn on other SMTP servers
- Tap Settings > Mail, Contacts, Calendars and under Accounts, tap the account from which you’re trying to send email:
- Scroll down to Outgoing Mail Server and tap the box that says SMTP:
- Turn on all other SMTP Servers.
Add additional information to SMTP servers
Start with the primary SMTP server, make sure all the correct information is entered, even the optional information. The optional username and password may be required here if SSL is turned on.
Add your email account on iPad instead of syncing your mail settings from your computer
- In iTunes, select iPad in the source list on the left, under Devices.
- Select the Info tab.
- If selected, deselect Sync Mail Accounts.
- Click Apply.
- Disconnect iPad after it has finished syncing.
- On the iPad, tap Settings > Mail, Contacts, Calendars and under accounts, tap Add Account.
- Next select the type of email account and follow the instructions. When you enter your email address, iPad will look up your service provider’s settings for you. If the iPad can’t find your service provider’s settings, you can enter them directly or contact your email service provider for the settings.
If None of These Steps Work
I recommend using a free Gmail account, add your other email addresses to the Gmail account, then add the Gmail account to your iPad.
There are other advantages to doing this, such as, a unified inbox, folders and being able to view email from Safari.
Have checked all settings but iPad consistently stalls when trying to send messages to two addresses in particular and this ocks all outgoing messages
Any ideas
Can only send mail when connected to my wyfi, any other wyfi it just holds then in my outbox. I do not have a card installed yet, it’s a 32g with wyfi & 3G. Receives all mail OK.
Help please!!!!
Email from Pages will not send…sudden change today. How do I fix this?
My e.mail has stalled, nothing I try will move it on. Any suggestions please.
If you are having trouble sending but can receive emails check you SMTP settings.
On your iPad go to Settings> “Mail, Contacts, Calendars”> Your mail account> SMTP> “Primary Server”. Make sure your primary server is on, all your information is correct and enter your User Name and Password even though is says Optional.
Than you for help.Turning off, leaving and turning on fixed problem.
Perhaps you have solved your problem by now, but I also had the problem that I could not send e-mails from Pages (or any other apps), though Mail worked fine. After reading these comments I think that the problem was that I had changed my e-mail password (I use Yahoo. I changed the password to get into Yahoo mail) but I had set up my mail on my iPad long before that and so it had the wrong password. Once I went into settings, selected “Mail, Contacts, Calendars” and then selected my account and then put in my new password, I was able to e-mail from Pages. Hope this does the trick for you.
I can recieve emails but not send. The primary server says apple.smtp.yahoo.com
which is on. then if I click on that acc I am unable to edit anything, only ‘Done ‘ is high lighted.
When you say add other smtp servers, what am i to put in?
The “Other SMTP Severs” are SMTP servers form other email accounts. You really shouldn’t need to edit though. The Yahoo setting are automatically added when you create an account on your iPad. Try turning the account off in settings and recreate the account on your iPad.
If that works then delete the old yahoo account that doesn’t send emails.
Could receive mail on IPad but could not send! After reading so many solutions and trying them, I finally found a very simple solution that worked in seconds! I went to settings for ICloud, mail, etc. and after bringing up my email account, I selected “delete account”. Then, I selected “add account”. Only had to feed in my name, email address, my web site (Comcast.net) and email account password. Pushed the Done button and my mail is working great! I can now send as well as receive!!
I tried all of the suggestions. I have an iPhone that works perfectly well sending and receiving emails. I did. Ot try the deleting the iCloud email since that one is working on my iPad I have 4 email accounts and two are working on iPad All 4 are working on iPhone
Ican not send emails
Something comes up when I try to e mail, go to the outbox, see if i’m a real person.
I have read this thread and other postings referring to the inability of an iPad to send emails to SMTP services provided by hosting companies. I have contacted my ISP and implemented their recommendations, I’ve also followed the advice I’ve found on the web. Is there something fundermentally wrong in the iPad implementation of SMTP mail?
I have a domain hosted email. I can receive and send email, but when I try to delete email (put them in the trash can), I get a popup telling me that it cannot send the email to the trash. How do I fix this?
My iPad 1 sends put emails. But I just got an iPad 3 And it won’t send out any mails. Mine is a domain hosted email. When I try to send out any mails it says “the email has not been sent because the server does not allow relaying.” any help? Thank you.
Many thanks it was a great help email working again.
I changed my aol account password. Having same problem where I can’t send emails…went to change mail settings under SMTP on iPad… all greyed out and locked…can’t accessSMTP or delete mail account…..Wtf.
Enta the passsword for the “CalDAV account” is the error MSG I get each time I try to check my yahoomail on my iPad and iPhone , it just stopped working on my device for two days now, and sometimes it says that no password is being provided, and that I should go to account setting. pls I need help to rectify this now, it’s driving me crazy
Thanks very much Phil for the tip- sending emails from iPad and iPhone with new ios6 works perfectly now
Yes, the steps worked perfectly. Thanks for the valuable solution.
Thanks to Betty I fixed the problem in seconds. I tried so many things for 2 days. Just deleted the account and started from scratch.
Thanks
I was so frustrated…
Followed all these steps, still can’t send emails. So this is completely unhelpful.
I cannot send emails or post messages on my IPad
IT WORKED – AS ABOVE – OPTIONAL INFO MUST BE FILLED IN, I CAN SEND EMAILS NOW NIT JUST RECEIVE THEM !!
I\’ve tried all of the things you suggest & nothing seems to work. I can go to a website & reply to something there but can\’t send emails or reply to them.
For the past two days my iPhone and iPad have not been able to send or receive my Yahoo email messages. Yahoo works perfectly fine on an ordinary laptop. On iPhone or iPad it either repeatedly asks for my email passwork or says ‘Yahoo! Server Unavailable’. I have tried deleting my email account and reloading it again to be told ‘Yahoo! Server Unavailable’. I have also switched off and rebooted both items without success. I have now booked a £25 plus tax call through Apple as at the end of my tether! So somebody please please help!!!
Thanks Betty I followed your suggested procedure and now my ipad
andiphone is working again!
Thanks for this. Completing the optional info for the smtp server worked.
The problem is not with the users it is with the iPad and iPhone. I have the latest model of each and the latest version of iOS Email problems continue making both devices marginally useful despite their not insignificant cost. Sending emails worked for awhile but now cannot be done. Re-entered all settings but no use. Will replace the iPhone with the new Samsung and the iPad is really only useful as a web surfer. Apple needs to get real or they will go the way of Xerox.
One more solution for who may concern about sending email on ipad : change the Sim card to other carrier ! I tried many options but only that worked! Have fun!
it helps perfectly. great
thanks for the support.