My iPad can’t connect to WiFi – How to fix the problem

wifi fix

There are only so many things you can do on an iPad without an active internet connection, which is why it is essential to make sure you can connect to a WiFi network. Issues can however occur that may prevent your iPad from properly connecting to a network, all of which can be easily rectified as outlined in the following list.

1. Is your router turned on or is the connection running?
Check your router and ensure that WiFi is actually turned on. Many modern routers have a switch or button that allows you to enable and disable the WiFi connection.

2. Check your password
It isn’t difficult to incorrectly type a password, especially if it is a difficult combination of letters, numbers and special characters. Ensure that you are typing in the correct password and you may just find that it is the solution you are looking for.

3. Check your distance from the router
In order to successfully establish a connection and utilize it, you must be within range of the router. The required range for a WiFi connection varies across different routers, however the standard range is between 150 to 300 feet based on whether you are indoors or outdoors.

4. Restart your iPad
It is not unusual for technology to become unresponsive (‘to hang’), so restarting the tablet could help reset the internal modem.

Steps on how to restart an iPad:

1) Press and hold the power button for about 3 seconds until a red slider appears on your screen.
2) Swipe the slider to the right, confirming that you would like to restart.
3) After your iPad has completely turned off, press and hold your power button again, waiting until the Apple logo appears on screen.
4) Once your iPad has restarted you can attempt to connect to your WiFi service again.

5. Reset the iPad’s WiFi connection
You can reset the iPad’s WiFi connection by simply going to Settings > Wi-Fi and sliding the button to OFF, waiting for a few seconds, and switching to ON again.

ipad wifi on/off button

6. Renew the lease
An iPad saves, or ‘leases’ in this case, the IP address of a network for a certain period of time and sometimes this can cause problems. The IP fortunately can be quickly renewed by clicking the Renew lease button within the networks settings.

Steps on how to renew the lease on an iPad:

1) Go to Settings > Wi-Fi
2) Choose which network you are attempting to connect to and click the blue arrow on the far right of the screen

network ipad screenshot

3) Click on Renew lease and select Renew

ipad renew lease screenshot

7. Forget network
If renewing the lease didn’t help, fully forgetting the network might do the trick. You can do this by going to Settings, then Wi- Fi and clicking on the same blue arrow as described above.

Then your iPad will Forget the network and reconnect to it with fresh settings.

ipad forget network setting

8. Reset network settings
It also might be a good idea to reset all network settings. It may sound extreme to some, but all that would happen is that all Network information would be cleared off your iPad. Please note that all saved Wi-Fi passwords will be lost!

Steps on how to reset the network settings on your iPad:

1) Go to Settings
2) Click on General Settings
3) Then go to Reset
4) Click on Reset Network Settings

ipad reset network settings

9. Restart your router
If you are still unable to establish a connection it is time to restart your internet router. It is quite possible that the router is failing to transmit a connection over the 2.4Ghz or 5Ghz frequency block. After restarting your router allow it to sit for 1 – 2 minutes before attempting to establish a connection again, this will allow it enough time to restart the WiFi service.

10. Is your iPad up to date?
Another common issue that can cause problems is allowing the operating system or firmware on your device to become out of date. Apple regularly releases both small and large updates, all of which are targeted at enhancing your device or rectifying known bugs and software problems. Checking to see if your iPad requires an update is easy and it is even easier to upgrade it if an update is available.

a) Firstly, plug your iPad into your computer and start up iTunes, this may take a few moments depending on the speed of your computer.
b) Now navigate to the “Device” section on iTunes and select your device.
c) Once iTunes has loaded the Device Dashboard screen click on “Check for updates”.

If an update is available iTunes will provide you with a notice, allowing you to download and then install the update on your device. Once this has been completed restart your iPad and attempt to establish a WiFi connection again, which should now be fixed.

  • Philip Pippin

    My iPad has a message about a iCloud update but nothing happens when I press ok. It changes colors as long as I touch it. It has the screen locked and I can\’t even turn it off. Any way to turn off without swiping?

  • Gina

    I’ve tried all these fixes without success. Based on my research, there seems to be a large number of iPads having this issue. Is it possible a percentage have an internal hardware issue that can’t be fixed like this? Where do I go fom here?

  • Kath

    I have an older ipad which connects to my wifi. I have just been given another Apple ipad, 64gb which is updated, but, it will not accept my password, I have tried dozens of times, getting desperate and even trying other passwords I rarely use!Please how do I connect..one ipad connects to wifi easily the new one not at all. Thankyou Kath

  • Jim

    I have also tried all of these (and many others as well) and my iPad Air still will not maintain wifi connection. My wife\’s iPad 1 works just fine, as does her iPhone 4. Interesting that it is the same issue I\’ve been having with my iPhone since upgrading to iOS 7, which worked great beforehand. The issue is especially bad when trying to download from the App Store . I have to continuously turn airplane mode off and on to get it to complete a download. I just spent an hour with Apple support and then did a full restore/update to iOS 7.0.4, and it still has not resolved the problem. I am about to return it and buy an 8.1 Windows tablet.

  • Cecilia

    My i pad mini stopped connecting to the internet last week 12.18.13 what can i do?

  • Kaine burchett

    Ignore answer number 10 as you need to be on line/connected to wi if to update doh!

  • fgdfgfd

    I tired reseting my network setttings and then it actually worked!.Thankyou so much!.

  • V.Navin

    Please letme know how to get started ipad mini because I dont have a wi-fi but I have a 3g net connection through donggle.Can I use the ipad by connecting to my laptop.

  • bianca leyba

    i have the same problem, my ipad 4 was replaced three times already by apple, the latest replacement has issues with wifi connection again.

  • Nancie

    My Mother’s ipad works well when she is at her own home. When she comes to my home, she is able to connect to the internet through my wifi, use facebook, including sending messages etc but is not able to send or receive any emails from her email account. As soon as she arrives back at her own home, any emails she has tried to send or ones I have sent her from my place while she was at my place go through. How do we enable her email to send and receive at my house?

  • doll

    Thank you my ipad would not connect to the wifi your posting help me thank you again because I know that would cost me money to fix.